New Delhi: Renault India, one of the fastest growing automotive brands in India, has achieved its target of 320 dealership facilities across India for 2017. From a modest presence of 14 dealership facilities in May 2011, Renault India progressively expanded its pan-India dealership network to 270 facilities at the end of 2016. Staying true to its commitment, Renault India has added 50 dealerships in 2017, making it one of the fastest network ramp-ups by an automobile OEM in India.
All Renault dealerships across the country have been designed according to the RENAULTSTORE concept. RENAULTSTORE is a new generation of dealerships which has been conceptualized to best address the evolving needs of customers by highlighting the value of the brand, products, services and accessories in a modern and more effective manner.
Renault India has carved a long-term commitment to the Indian market. Driven by Passion for Innovation, Renault India has undertaken many first-of-its kind after-sales initiatives to offer a seamless brand ownership experience to its customers. To this effect, the company has introduced a slew of initiatives including Renault SECURE, Renault ASSIST, Workshop on Wheels (WoW), customer apps and regular customer service camps.
Renault has recently introduced MY RENAULT APP, a smartphone application available on Android and iOS platforms. It covers all Renault models currently on sale in India. The mobile App not only becomes the first from an automaker in India to feature an e-commerce facility, but also has over 60 handy features, including online service appointments, personalised reminders and digital vaults for document storage.
Over the last few years, Renault has focused on establishing a strong base in India. Together with a strong product offensive strategy led by KWID and the recently launched stylish SUV, CAPTUR, Renault has been continuously undertaking strategic measures across all key business dimensions, ranging from product, network expansion, pioneering customer oriented activities and several innovative marketing initiatives to ensure unmatched customer satisfaction.